Privacy Policy | Sky Care Aviation S

Last Updated: 01st May 2025

1. Introduction

Welcome to SKY CARE. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Data Controller

SKY CARE, based in Frankfurt, Germany, is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

3. Information We Collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, and related professional details.
Technical Data: IP address, browser type, and website usage data.
Communication Data: Information provided when you contact us, including emails and inquiry forms.

4. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage our airline representation services, including:
- Airport Station Management & Supervision
- Passenger Handling and Ticketing
- Load Control and Weight & Balance
- Airline & Airport Consulting
- Financial & Administrational Supports
To communicate with you regarding our services, respond to inquiries, and provide customer support.
To comply with legal obligations and regulatory requirements.
To improve our website and services based on user interactions and feedback.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Contractual Necessity: When processing is necessary to provide our services.
Legitimate Interest: When processing is required to improve our services or respond to inquiries.
Legal Obligation: When required by law to retain or disclose certain data.
Consent: When you voluntarily provide your information for specific purposes.

6. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:

Service Providers: Third-party vendors who assist us in operating our website and providing our services.
Regulatory Authorities: When required by law or regulatory obligations.
Business Partners: When collaborating with airlines and airports to fulfill our services.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Your Rights Under GDPR

As a resident of the European Union, you have the following rights:

Right to access your data.
Right to rectify incorrect or incomplete data.
Right to request deletion of your data (subject to legal obligations).
Right to restrict processing of your data.
Right to data portability.
Right to object to processing based on legitimate interests.
Right to lodge a complaint with a data protection authority.

10. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or your personal data, please contact us:

SKY CARE

Frankfurt, Germany
Email: patrick.tschirky@skycare-fra.com
Phone:+49 163 2742372

By using our website and services, you consent to the collection and use of your personal data as outlined in this Privacy Policy. We reserve the right to update this policy periodically.

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